Smart Outsourcing for Smarter Business Growth

we provide end-to-end BPO solutions that streamline your operations, reduce overhead costs, and enhance efficiency. With a team of highly skilled professionals and state-of-the-art infrastructure, we handle back-office support, customer service, data processing, and much more—allowing you to focus on innovation and business growth.

Let us manage your operations while you scale your success.

India to the world

India has emerged as a global outsourcing powerhouse, offering a cost-effective and highly skilled workforce that meets the demands of international businesses. With a vast talent pool, advanced technology capabilities, and a strong work ethic, Indian BPO services have become the go-to solution for companies looking to optimize operations while maintaining exceptional service quality.

Why India?

man wearing gray long-sleeved shirt and blue denim jeans walking on beige area rug

Skilled Workforce

India produces millions of English-speaking, tech-savvy professionals ready to support global business functions.

Time Zone Advantage

With 24/7 operational capability, businesses can ensure round-the-clock support for customers worldwide.

Cost Efficiency

Outsourcing to India significantly reduces operational costs without compromising service quality.

Advanced Infrastructure

Equipped with cutting-edge AI-driven technology, cloud-based solutions, and real-time analytics, India’s BPO sector ensures seamless business operations.

Partnering with 10 Points allows businesses to leverage India’s outsourcing expertise while benefiting from our strategic approach to workforce management.

woman in black headphones holding black and silver headphones

a man is smiling and making a hand gesture

a man wearing headphones sitting in front of a laptop computer

Your vision, our talent—building success together.

With a deep understanding of international markets, we help businesses scale without compromising on quality, compliance, or operational efficiency.

Global Market Expertise

End-to-End Service Management

24/7 Customer Support

We manage every aspect of your operations, including sales, customer support, upselling, complaint resolution, and lead verification.

Our round-the-clock service ensures that your customers' needs are addressed promptly, enhancing satisfaction and brand loyalty.

Seamless Workforce Management

We utilize advanced workforce management tools, real-time communication platforms, and geo-location services for accurate and efficient operations.

Highly Skilled Workforce

Our trained and empathetic agents deliver exceptional customer experiences, helping businesses maintain their reputation as industry leaders.

Experience the next level of outsourcing with 10 Points!

Talk to Sales

Data Security & Compliance

We prioritize data protection and regulatory compliance, ensuring that sensitive customer information is handled securely.

AI-Powered Insights

We leverage AI and analytics-driven reporting to provide valuable insights, optimize workflows, and improve service outcomes.

Flexible & Scalable Solutions

Whether you need a dedicated small team or a full-scale outsourced operation, we tailor our services to meet your evolving business needs.

We don’t just offer outsourcing services—we become your strategic partner in optimizing efficiency and driving business success.

The Leadership

Leading our BPO division is Mr. Sajal Saxena, a seasoned professional with extensive expertise in multiple domains and lines of business across international markets. With hands-on experience in transitions, migrations, and workforce retention, he has successfully managed customer support, back-office operations (email support, lead generation, and verification) across industries like e-commerce, banking, telecom, healthcare, printing, and immigration.

His ability to set up, scale, and optimize operations while integrating process training and quality management ensures that businesses partnering with 10 Points receive the highest standard of outsourced services. With a data-driven approach to key performance indicators (KPIs) and strategic revenue management, he plays a pivotal role in helping clients achieve sustainable growth.